Refund policy

The i9 Max Special Edition includes all the features that the i9 Max Standard Edition offers, PLUS these additional benefits:

• Enjoy a massage for your upper back AND lower back areas at the same time. A second set of massage rollers massages your upper back and shoulders, while simultaneously massaging your lower back and glutes. It's similar to having a second masseuse. This feature is called "Doubled 3D Engines (2x3D) with Patented Butterfly Technology"
• Genuine leather name tag displays your name on the chair
• Display your name on the home screen of the remote control, eg -“This chair is specially made for Mr. Smith”.
• Conveniently charge your phone by placing it on the armrest. (compatible with smartphones capable of wireless 2022 Qi charging)
• Observe how the chair improves your wellbeing in with the included Blood Pressure and Heart Rate Monitor ($199 value)
• In case your power goes out while you're reclined, you'll still be able to easily exit the chair. The Special Edition includes backup emergency power to restore the chair back to the upright position.

Curbside shipping is free within the continental 48 states!

➥ Orders are delivered within 2-3 weeks. You'll receive a phone call to schedule a convenient day.

What is In-Home Delivery?

➥ Your chair will be placed inside your doorway.  (You may not need this upgrade if you have someone to help you because the chair ships in 4 separate pieces, so each part is lighter.  The chair also has wheels underneath.)

What is In-Home Delivery + Full Setup (also known as White Glove Setup )?

➥ Your chair will be placed in your room of choice and fully set up.  You won't have to lift a finger.  (If you wish to do the setup yourself instead, no special tools or skills are needed, and it includes simple video instructions.)

Warranty

The Free 5 Year Factory Warranty covers:
3 years in-home labor 
5 years parts
10 years leather warranty

The optional 2 Years Additional Labor Warranty covers:
5 years in-home labor 
5 years parts
10 years leather warranty

Luraco chairs are known for reliability, so we generally do not recommend buying the extended warranty. Most customers can expect 15+ years of regular use without ever requiring service. Even after the warranty period, the factory still provides parts/service at cost price.  And if you’d like to decide later, you can add the extended warranty up to 30 days after you receive your chair.

In-home labor service means that a technician would be sent to your location to provide service.  Everywhere within the 48 continental United States is covered.